REVISION IN SERVICE CHARGES

(Updated on 21.11.2009)

COLLCETION CHARGES

 I. Collection of Bills (Cheques/DDs/Pos/Dividend warrants/Deposit receipts) - OBC:

Particulars

 

1) Up to Rs.10,000/-

Rs. 50 per instrument + Service Tax as applicable

2) Rs.10,000/- to Rs.1,00,000/-

Rs. 100 per instrumnet + Service Tax as applicable

3)Rs.1,00,001 and above

Rs.150 per instrument + Service Tax as applicable

 

 

 

The above charges are applicable only to transactions originated and payable with in India. In lieu of the revised charges on collection of outstation cheques, 50% of the applicable charges + 50% of DD charges + Service Tax shall be collected on outstation cheques received from other banks for collection as collection agents.

II. LOCAL SITES FOR COLLECTION

Particulars

 

1. Local sites for collection

Nil

2. Local bills for collection

Rs. 20 per bill + Service Tax

3. Outstation cheques received from other banks for collection as collection agents.

50% of OBC Commission + 50% of Sponsor Bank commission if the proceeds are to be sent through DD of Sponsor Bank branch with a minimum of Rs. 25/- per cheque, + postage and Service Tax.

III. INWARD BILLS FOR COLLECTION

Particulars

 

1) Up to and inclusive of Rs.1,000/-

Rs.50/- + Service Tax

2) Above Rs.1,000/- and up to Rs.5,000/-

Rs.60/- + Service Tax

3) Above Rs.5000/- and up to Rs.10,000/-

Rs.80/- + Service Tax

4) Above Rs.10,000/- and up to Rs.1.00 lakh

Rs.8/- per thousand or part thereof  + Service Tax

5) Above Rs.1.00 lakh and up to Rs.10.00 lakhs

Rs.8 per thousand or part thereof with a minimum of Rs.800/- + Service Tax

EXCHANGE ON REMITTANCES

I. Exchange on remittances (DDs/MTs) – on our Branches:

Particulars

 

1) Up to and inclusive of Rs.1,000/-

Rs. 25 + Service Tax

2) Above Rs.1,000/- and up to Rs.5,000/-

Rs. 35. + Service Tax

3) Above Rs.5000/- and up to Rs.10,000/-

Rs. 45 + Service Tax

4) Above Rs.10,000/- and up to Rs.1.00 lakh ( up to Rs.50000/- for  cash transactions ) DDs are to be issued through   account only for the amounts beyond Rs. 50000/-

Rs. 2.50 per thousand with a minimum of Rs. 45/- + Service Tax

5) Above Rs.1.00 lakh and up to Rs.10.00 lakhs

Rs. 2 per thousand with a minimum of Rs. 250/- + Service Tax.

II. Exchange on remittances (DDs) – on Syndicate Bank:

Particulars

 

1) Up to and inclusive of Rs.1,000/-

Rs. 25/-   + Service Tax

2) Above Rs.1,000/- and up to Rs.5,000/-

Rs. 35/-   + Service Tax

3) Above Rs.5000/- and up to Rs.10,000/-

Rs. 45/-   + Service Tax

4) Above Rs.10,000/- and up to Rs.1.00 lakh ( up to Rs.50000/- for  cash transactions )

Rs. 2.50 per thousand  or part thereof with a minimum of Rs. 45/-+ Service Tax

5) Above Rs.1.00 lakh and up to Rs.10.00 lakhs

Rs. 2.50 per thousand or part thereof with a minimum of Rs. 250/- + Service Tax

III. Exchange on remittances (Pay Orders/Banker cheques/) – on our Branches

Particulars

 

1) Up to and inclusive of Rs.1,000/-

Rs. 25 + Service Tax

2) Above Rs.1,000/- and up to Rs.5,000/-

Rs. 35. + Service Tax

3) Above Rs.5000/- and up to Rs.10,000/-

Rs. 45 + Service Tax

4) Above Rs.10,000/- and up to Rs.1.00 lakh ( up to Rs.50000/- for  cash transactions )

Rs. 2.50 per thousand with a minimum of Rs. 45/- + Service Tax

5) Above Rs.1.00 lakh and up to Rs.10.00 lakhs

Rs. 2.50 per thousand or part thereof with a minimum of Rs. 250/- + Service

CASH TRANSACTION SHALL NOT BE ALLOWED FOR REMIITTANCES BEYOND RS.50000/-

Concessions:

S.No

 

1

Cheques issued by the Government (Central & State) authorities    involving subsidy/margin money under IRDP, SGSY and other special programmes may be collected at par.

2

Branches are advised to extend at par facility, only if the 
i) Collection is going to result as deposit   OR
ii) The Government (Central & State) institutions / Departments are having substantial deposit with  the bank .

3

In the above two cases, the Manager can exercise his discretion to extend at par facility if any one condition is fulfilled. If the above institutions/Organizations are not having any type of deposits.

4

Branches may extend at par facility, for collection of OBCs, for the customers  on the following terms and conditions. Where
a) A minimum of 50% of the proceeds of the said instruments accepted for collection is kept in the SB/Current account for a period of not less than 6 months.
OR
b) 50% of the proceeds of the instruments accepted for collection is deposited in any fixed deposit scheme of the Bank for a period of not less than 6 months.
OR
c) 50% of the proceeds of the instruments accepted for collection is kept / deposited both in SB & Fixed Deposits at their option subject to the above period.

Out of pocket expenses such as postage, telegrams, telexes, cables shall be collected from the above said customers unless otherwise specified

5

However, Branches are advised to note that the above given facility would be cancelled and full commission should be collected as usual, if the deposit is prematurely closed / withdrawn on a  subsequent date, before completion of  stipulated 6 months.

6

IV. Transmission charges

Ordinary post       -        Rs.10/- + Service Tax
Registered Post   -        Actuals or a minimum of Rs.35/- + Service Tax

Instruments up to a value of Rs.5000/- may be sent in ordinary post and above Rs.5000/- may be sent by Registered Post. The customer’s request for particular service of post may be considered and charges may be levied accordingly. Out of pocket expenses, wherever applicable, shall be collected.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I. SERVICE CHARGES ON CHEQUES AND DRAFTS PURCHASED/DISCOUNTED (CDD)

S. No

 

1

Usual collection charges as stated in Service Charges for collection of bills along with transmission charges shall be collected

2

Discounting charges by way of interest for a minimum period of 10 days as communicated in the interest rate circular.

3

  1. If the cheques/Demand Drafts discounted are not realized  within 10 days overdue interest @ 2% over the normal CDD rate should be collected from 11th day to the realisation  date.
    (Revised as: For a minimum period of 10 days @15% up to the date of realisation and @16% from 11th day upto the date of realisation)

Note : Realisation date means the date of Credit IBA of the discounted cheques/DDs are collected through our branches and the date of actual receipt/credit of the proceeds into our books of account, if the discounted instruments are collected through other banks.

4

The collection amount  and discount amount   has to be computed separately 

5

Out station cheques should not be discounted at par for the purpose of investing the proceeds in Term Deposits

6
 

If a cheque, for which immediate credit is given, is returned unpaid,Interest at the rate fixed by the  bank for non priority personal loans,from time to time, should be charged from the date of lodgment till the date of realization of dues. In case the depositor has not drawn the money credited , the balance  in the account should be adjusted immediately on the day of the  return of the cheque and interest need not be collected on such amount. Any withdrawals against local clearing shall not be allowed on the same day.

 

Discount of local cheques

Pay Orders and approved cheques & Demand Drafts payable locally shall only be accepted for discounting. This facility is to be extended to the selected and trustworthy customers. In such cases, normal interest as applicable to CDDs for the period for which Bank is out of funds with a minimum of Rs.100/- per instrument shall be collected. Overdue interest shall be charged at applicable rates from the date of return of the instrument till the amount is made good.

Ledger Folio charges

Particulars

 

Folio charges for the used folios in Current, O.D./C.C./O.D.H account  

Rs. 80/- per folio + Service Tax per Half year with a minimum of Rs.80/- + S.T.

Free ledger folios are permitted for the Current Account Holders depending on the credit balances maintained in the accounts as mentioned below:

Average  quarterly Credit  balance maintained in C  A/c :  

 

Up to Rs.25000/-

NIL

Above Rs.25000/- up to Rs.50000/-

2

Above Rs.50000/- up to Rs.1.00 lakh

4

Above Rs.1.00 lakh up to Rs.2.00 lakh

6

Above Rs.2.00 lakh

10

Free ledger folio charges permitted to   advances (ODH/Cash Credit)

Up to Rs.25000/-

All folios

Over Rs.25000/-

No free folios

  • For accounts maintained on computers, 40 entries or part thereof be treated as one folio
  • Folio Charges are not applicable to Savings Bank Accounts, loan Accounts other than ODH, Cash Credits and staff advances.
  • Ledger Folio Charges are not applicable to  the  Central & State Government accounts with the branch
    These Charges should be collected once in a quarter on completed pages only.  Part of the page should be considered as full page.  Branches are advised to debit these charges on or before last Friday of each quarter   or on the date of closure of accounts whichever is earlier.  

 PROCESSING CHARGES ON LOAN & ADVANCES

Size of limit (Fresh and Renewals)

Rate

Up to  Rs.25000/-

0.50% of the loan / limit sanctioned + Service Tax

Above Rs.25000/-

1.00% of the loan / limit sanctioned + Service Tax

The processing charges shall not be collected on the following
a) DRI loans
b) ODD
c) Loans on deposits
d) All staff loans and
e) Prriority Sector loans up to a sanctioned limit of Rs.25 000/-.

  • In case of SHG Loans Processing charges @ 0.1% + service tax SHALL BE COLLECTED ON TOTAL AMOUNT SANCTIONED.
  • In respect of loans under SGSY Scheme, branches are advised to collect 50% of the processing charges being collected for fund based loans, by observing the loan amount / limit
  • 50% of applicable processing charges shall be collected in advance while entertaining the proposal and kept in suspense account.
  • In case the applicant is not in favour of availing the sanctioned loan for any reason, the already collected processing charges kept in suspense account shall be transferred and credited to Miscellaneous receipts account and shall not be refunded.
  • In case the loan proposal is rejected for any reason, the processing charges collected and kept inr suspense account can be refunded to the applicant, against receipt and the signature on the debit slip.
  • No processing charges for non-fund advances (except on deferred payments) need be collected.
  • Processing Fee shall be collected on the total credit limits sanctioned.
  • Renewal of PKCC limits in subsequent years should be treated as fresh facility for the purpose of collecting processing charges and so, the processing charges should be  levied as per the stipulations. 

INSPECTION CHARGES

The inspection charges on loans as indicated hereunder shall be applied on half yearly basis i.e. on or before 15th of september and on or before 15th march.

Sl.
No.

Loan Amount / Limit

 

1

Up to Rs.25,000/-

Rs. 25/- per visit subject to a maximum of Rs 50/- per borrowal a/c per half year +Service Tax

2

Above Rs.25000/- & up to Rs.2.00 lakh

Rs. 75/- per visit subject to a maximum of Rs 150/- per borrowal a/c per half year +Service Tax

3

Above Rs.2.00 lakh & up to Rs.10.00 lakhs

Rs. 125/- per visit subject to a maximum of Rs. 250/- per borrowal a/c per half year + service tax

4

Above Rs.10.00 lakh

Rs. 250/- per visit subject to a maximum of Rs. 750/- per borrowal a/c per half year +service tax

No inspection charges for loans upto Rs.25000/- under priority sector.

COMMISSION ON GUARANTEES & SOLVENCY CERTIFICATES

Guarantees:

Particulars

 

Performance Guarantees

300/- + 3% p.a. or part thereof + service tax

Other than performance Guarantee

300/- + 3% p.a. or part thereof + service tax

Guarantee against 100% cash payment as deposit/margin

300/- +  25% of 3% (0.75%) per annum + service tax

Full commission should be collected as per the above rates if the cash deposit is only a part of the security offered
Guarantee commission should be collected in advance at the time of issuing guarantee for the full liability   and claim period.

MINIMUM COMMISSION ON GUARANTEE

Guarantee commission has to be collected for a minimum period of one year even if the guarantee period is less than one year. Also, a part of the year should be treated as full year for collecting the   Commission.
The commission should be collected as above  for the extended period of validity of the guarantee treating it as a fresh guarantee.

Solvency Certificates

Solvency Amount - SLAB

 

Up to Rs.1.00 lakh

Rs. 1000/- + Service Tax

Above Rs.1.00 lakh & up to Rs.5.00 lakh

Rs. 2000/- + Service Tax

Above Rs.5.00 lakh & up to Rs.10.00 lakh

Rs. 3000/- + Service Tax

Above Rs.10.00 lakh & up to Rs.25.00 lakh

Rs. 4000/- + Service Tax

Above Rs.25.00 lakh & up to Rs.50.00 lakh

Rs. 6000/- + Service Tax

Above Rs.50.00 lakh

Rs. 12000/- + Service Tax

OTHER SERVICE CHARGES

Handling / Collection Charges for Cheques & Bills returned unpaid

 

Local Cheques

Rs. 100/- per instrument + service tax

Outstation Cheques

50% of prescribed collection charges,  with a minimum  of Rs.50/-+ Service Tax

For local cheques of our customers, presented by other banks,   returned by us for want of funds,      interest is to be levied, at the rate charged for Debit balance allowed in Current Account/SB Account, for the number of days the Bank was out of funds.   

  • Collection of deposits receipts on maturity, collecting Bank shall levy charges as applicable to remittances. In case of local collection, charges as applicable to Banker’s cheques shall be levied.   
  • STANDING INSTRUCTIONS: Rs.40/- per instruction.  
  • Stop payment instructions: Rs.40/- per instrument.   
  • Issue of duplicate pass book:
           a) Rs.40/- per Pass Book with latest Balance and       
           b) Rs.30/- per ledger folio as additional charges for previous entries if required.
  • Issue of Cheque Books: Rs.3.00 per cheque leaf at the time of issue of cheque book.  However, for SB Account holders, 60 cheque leaves are free in a calendar year.  
  • Charges for presentation of Usance Bills for acceptance: Rs.50/- per Bill. .  
  • Enquiry relating to old records (if the enquiry for an item which is more than 12 months old): Rs.50/- per item.
  • For all the above services, Service Tax as applicable from time to time shall be charged apart from the prescribed charges.
  • No charges for standing instructions received within the branch

NON MAINTENANCE OF MINIMUM BALANCES IN SAVINGS AND CURRENT ACCOUNT          

Service Charges as below shall be levied if the balances go below the minimum specified balance:

1  Savings Bank Account                                                 Rs.10/- + Service Tax
2. Current Account                                                          Rs.50/- + Service Tax

Minimum Balances for

Particulars

Saving Bank Account

Current Account

Public

 

Rural Branches

With cheque book
 Rs.

Without cheque book       Rs.

With cheque book only
Rs.

1000

250

2000

Semi Urban Branches

1000

250

3000

Urban Branches

2000

500

5000

Staff S .B. Deposits

5

5

 

 Pensioners / Disabled persons

5

5

 

 Students

 

 

 

No frills account  

 

 

 

SERVICE CHARGES/COLLECTION CHARGES FOR NRE & NRO ACCOUNTS

In order to accelerate the pace of mobilizing NRE deposits and also to attract maximum number of NRE customers, branches are advised that all the instruments received for credit of NRE Accounts shall be collected AT PAR.  Any out of pocket expenses incurred in this connection shall also be borne by the respective branches.  Collection charges in case of NRO accounts will be as usual.

Remittance to Prime Minister’s / Chief Minister’s Relief Funds:     DDs in favour of Prime Minister’s / Chief Minister’s Relief Fund shall be issued free of cost.

     
Matured Deposits & Periodical Interest On Deposits :

  1. The maturity proceeds of a Term Deposit may be remitted to depositor’s account maintained in another branch of our bank by DDs/MTs at par.
  2. The periodical interest payable on Term Deposits may be remitted through MT/DD to the depositors account maintained in another branch of our Bank at par.
  3. If the amount of matured deposit is to be remitted to other outstation Banks, the remitting Bank shall levy the normal service charges.  In case of local remittances, the charges applicable to pay Order/Bankers Cheque may be levied. 
  4. The collecting bank need not levy any service charges on the collection of maturity proceeds of a Term Deposit of another bank/branch if  the proceeds are invested with the branch in Term Deposit   (Revised as: collected proceeds shall be invested in term deposit at the collecting bank for not less than180 days)
  5. Local collection of matured Term Deposits of other banks across the counter by us will not attract any collection charges.  However, if the collection also entails remittance of funds to another centre favouring another bank, usual remittances charges would be applicable.
  6. If the maturity proceeds are remitted through DDs / Pay Orders in the name of ACCOUNT HOLDER, no charges should be collected.
  7. For transfer of proceeds of prematurely closed Term Deposits, usual remittance charges have to be levied.

REMITTANCE UNDER COURT ORDERS

The Branches may waive charges on Bankers Cheques issued as per Court Orders for investment in term deposits.
 

SAFE DEPOSIT LOCKERS

LOCKER RENT:

Category / Type of locker

Approximate size of locker

 

1. Small

5”X7.2”X20.08”

750+ST

2. Medium

5”X14.4”X20.08”

1250+ST

3. Large

11.12”X14.4”X20.08”

2000+ST

4. Very large

12.88X17.36”X20.08”

2500+ST

 

 

 

Collection of annual rent:

1.Period of reckoning : The annual rent due for any locker shall be collected on a calendar year basis as at 1st January of every year instead of on the anniversary day of its falling due reckoned from the date of hiring out the locker. The advance rent  is normally for a period of one year, but could be slightly variable, as stipulated in point  2 below.

2. Collection of rent for the broken period:   For locker hired out in the middle of the year

  •  If it is hired out between 1st January and 30th June of the year, the rent for the broken period from the date of the hiring the locker till  31st   December shall be collected on a pro-rata basis. If the hirer is agreeable, the rent due for the period until next December end could also be collected. For the purpose of collection of rent fraction of a month will be treated as full month.
  • If it is hired after 30th June, rent for the entire period from the date of hiring till 31st December next year shall be collected in advance on a pro-rata basis. In this case, it would be for a period more than one year.

Security Deposit :  Locker security deposit in the form of term deposit such as FD/PCCs should be obtained.  The term deposit will carry interest applicable on the date of deposit.  Duly discharged term deposit should remain with the branch till the party enjoys locker facility.

  • Jewel Appraiser Fee : Rs.3/- per every thousand or part thereof subject to a minimum  of Rs.3/- 
  • Missing Tokens :Rs.50/-per token to be collected in case of missing/lost from the persons concerned 
  • Insurance Charges :   Actuals     
  • Consultancy charges paid to consultants:  Actuals
  • Legal Charges :  Actuals
  • For issuing of no-due certificate to non-customers of our Bank:    Rs.50/- + S.T.
    No charges shall be collected for issuing No Dues Certificate for Govt. sponsored loans                                  

CHANGES IN OPERATIONAL INSTRUCTIONS

Changes in operational instructions – Rs.20/- per occasion + Service Tax 
The charges may be levied whenever changes in operational instructions / joint account / nominations is received and carried out.

STOP PAYMENT INSTRUCTIONS

Rs.30/- per instrument + Service Tax 
Double the charges if there are  more than one instrument on a single occasion.

SERVICE CHARGES FOR CONFIRMATION OF SPECIMEN SIGNATURE OF CUSTOMERS:

Particulars

 

For obtaining loan from other financial institutions

Rs. 50/- + service tax

Obtaining / applying for passport, claim under UTI scheme, claim under LIC policy, furnishing introduction etc.,

Rs. 50/- + service tax per attestation

CLOSURE OF S.B.  AND CURRENT ACCOUNT

Accounts with or without cheque book facility  

Particulars

 

SB A/C closed (before one year)

Rs.100/- +service tax

Current A/c (Irrespective of age of A/c)

Rs. 500/- + service tax

No charges should be collected if   a) The account is transferred to another branch.   b) To open another account in   case of death of the original depositor .

In case of No Frill SB Account closed before one year Rs.5/-  + S.T will be collected.

JL Actions

Rs.100 + ST + Actual Paper publication charges on proportionate basis and actual postage incurred, irrespective of the loan amount whenever paper publication of JL auctions is taking place.

Dormant Deposits

  1. Savings Bank:  1%  per annum with a minimum of Rs.25/- Account
  2. Current Account:  1% per annum with a minimum of Rs.100/- per account.
  3. Other Deposit Account: (Matured, Unclaimed etc.,) 1% per annum with a minimum of Rs.25/- per account.

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